This notice explains how Kizo Pay Limited collects and uses personal data when you visit our website, contact us or discuss working with us.
Who is responsible for your data?
Kizo Pay Limited is responsible for the personal data described in this notice. Our office is at The Piano, Brookside Drive, Nairobi, Kenya. Privacy questions can be sent to [email protected].
What we collect
- Contact details you provide, including your name, email address, company and message.
- Information you share while discussing a project, partnership or job opportunity.
- Limited technical and usage information, such as browser type, device, pages visited and approximate location, when you consent to analytics.
- Records needed to manage our business relationship and meet legal obligations.
Why we use it
We use personal data to respond to enquiries, assess and deliver work, operate and secure the website, improve our services, manage business relationships and comply with the law. Depending on the context, we rely on your consent, steps requested before a contract, performance of a contract, legitimate business interests or a legal obligation.
Who receives it
Authorised Kizo Pay team members and trusted service providers may process data where necessary. These providers include our email delivery and website analytics services. We require service providers to handle data only for the agreed purpose and with appropriate safeguards.
International transfers
Some technology providers may process data outside Kenya. Where this happens, we use appropriate contractual, organisational or consent-based safeguards as required by applicable law.
How long we keep it
We keep personal data only for as long as needed for the purpose it was collected, including reasonable follow-up periods and any legal, accounting or dispute requirements. We then delete or anonymise it securely.
Your choices and rights
Subject to applicable law, you may ask to access, correct, delete, restrict or object to the use of your personal data, or withdraw consent. You may also ask about data portability and automated decisions where relevant. Contact us at [email protected]. You may raise a concern with Kenya's Office of the Data Protection Commissioner.
Security and updates
We use reasonable technical and organisational measures to protect personal data. No online system can be guaranteed completely secure. We may update this notice when our services or legal obligations change, and will publish the revised date here.